Privacy policy
Privacy Policy
Last updated: September 2026
House of Platiipussy respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use and disclose personal information when you visit platiipussy.com, make a purchase, contact us, subscribe to marketing communications or otherwise interact with House of Platiipussy.
Who we are
House of Platiipussy is operated by Emma Taylor, trading as House of Platiipussy.
ABN: 63 465 730 382
Victoria, Australia
Email: hello@platiipussy@gmail.com
Information we collect
Depending on how you interact with us, we may collect information including:
- your name
- email address and phone number
- billing and delivery addresses
- order and transaction information
- information you provide when contacting us
- marketing preferences
- information about how you use our website
- device, browser, IP address and cookie-related information.
Payment information is processed through Shopify and/or the payment providers available at checkout. House of Platiipussy does not directly store your complete payment card details.
How we collect information
We may collect personal information when you:
place an order, create or use an account, contact us, subscribe to emails, participate in a promotion, interact with our website, or otherwise provide information directly to us.
Some information may also be collected automatically through cookies and similar technologies when you use our website.
How we use your information
We may use personal information to:
process and fulfil orders, arrange shipping, provide customer support, communicate about purchases, process returns or refunds, improve our website and products, prevent fraud or misuse, maintain business records, comply with legal obligations and, where you have consented or where otherwise permitted, send marketing communications.
Shopify and other service providers
Our online store is hosted by Shopify.
We may share personal information with third parties that help us operate the business, including Shopify, payment processors, shipping and delivery providers, website and analytics providers, email marketing services and professional advisers.
We only share information where reasonably necessary for those services, where you have authorised us to do so, or where required or permitted by law.
Some service providers may process or store information outside Australia.
Shopify also provides privacy controls relating to cookies, data sharing and regional privacy requirements. Shopify Help Center
Cookies and website analytics
Our website may use cookies and similar technologies to make the site function, remember preferences, understand website usage and support advertising or marketing functions.
Depending on where you are located, you may be given additional options to accept, reject or manage certain cookies and data-sharing activities.
You can also manage cookies through your browser settings.
Marketing communications
If you choose to subscribe to House of Platiipussy marketing, we may send you emails about new artwork, product releases, offers and other updates.
You can unsubscribe at any time using the unsubscribe link contained in marketing emails.
Unsubscribing from marketing does not prevent us from sending transactional communications relating to an order you have placed.
International customers
If you access our website or purchase from outside Australia, your personal information may be processed in Australia or in other countries where our service providers operate.
Privacy and data protection laws may differ between countries.
How we protect information
We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Keeping information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and tax records, resolving disputes and complying with legal obligations.
Accessing or correcting your information
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
Depending on where you live, you may have additional privacy rights.
Privacy concerns or complaints
If you have a question, concern or complaint about how House of Platiipussy handles personal information, please contact:
hello@platiipussy@gmail.com
We will review your enquiry and respond within a reasonable timeframe.
Changes to this policy
We may update this Privacy Policy when our business practices, website services or legal obligations change.
The latest version will always be published on this page with the date it was last updated.